BH+ Login Issues and Performance Issues

Incident Report for RethinkBH

Resolved

This incident has been resolved.

Posted Mar 26, 2026 - 12:27 EDT

Monitoring

A fix has been implemented and we are continue to monitor app logins and site performance. If you continue to run into issue on the RethinkBH website. Please try clearing the cache and cookies on your browser for all time or utilizing an incognito/private browser window.

Posted Mar 20, 2026 - 12:26 EDT

Investigating

We are currently investigating reports of users being kicked out of and/or being unable to login to the Rethink BH+ mobile App as well as reports of slow loading and other performance issues on the RethinkBH website. We are working to resolve these issues as quickly as possible and will continue to post updates as they are available.

Posted Mar 20, 2026 - 11:52 EDT