Update - The update is live in the app store for legacy app on iOS. Please download version 26.2.1.
IMPORTANT: If you were experiencing syncing issues, please do not delete the app, please download directly from the app store without deletion. For legacy app, information is saved directly onto the device until it is synced to the server. If the app is deleted, this will remove any stored information.
Jun 07, 2026 - 21:17 EDT
IMPORTANT: If you were experiencing syncing issues, please do not delete the app, please download directly from the app store without deletion. For legacy app, information is saved directly onto the device until it is synced to the server. If the app is deleted, this will remove any stored information.
Jun 07, 2026 - 21:17 EDT
Monitoring - A fix has been sent to the app store and is awaiting publishing from Apple. This issue was only reported and observed by iOS Legacy app users. New version number will be 26.2.1.
Jun 05, 2026 - 17:40 EDT
Jun 05, 2026 - 17:40 EDT
Identified - We have received reports that the legacy app is requiring staff to input data which meets the required minimum trials prior to syncing / saving the information. We are investigating this issue, have identified the source and working on a resolution.
Jun 05, 2026 - 12:09 EDT
Jun 05, 2026 - 12:09 EDT
Investigating - We are currently receiving reports of the old mobile app redirecting users to a blank home page when using the RethinkBH app or being unable to login while offline. We are investigating this issue and working on a resolution as quickly as possible.
Apr 21, 2026 - 12:16 EDT
Apr 21, 2026 - 12:16 EDT