Users unable to open or verify Travel Appointments

Incident Report for Rethink BH status page

Resolved

This issue is now resolved. Please contacting Rethink Support at https://www.rethinkbehavioralhealth.com/support/ if you continue to run into issues opening Travel Appointments.

Posted Nov 11, 2024 - 18:01 EST

Monitoring

A fix has been released to address the issue of users being unable to open Travel Appointments on the scheduler. We will continue to monitor this issue to ensure that the fix is working as intended.

Posted Nov 11, 2024 - 15:34 EST

Investigating

We have received reports from several users that they are unable to open or verify travel appointments. Our Development Team is investigating this issue. We will provide updates as soon as they are available.

Posted Nov 11, 2024 - 09:19 EST