Investigating - We are currently receiving reports of the old mobile app redirecting users to a blank home page when using the RethinkBH app or being unable to login while offline. We are investigating this issue and working on a resolution as quickly as possible.
Apr 21, 2026 - 12:16 EDT
Resolved -
Requests are processing at the expected rate.
May 15, 16:09 EDT
Investigating -
We have received several reports of Billing Export uploads to Tebra remaining unprocessed and in the "In Progress" status since yesterday. We are investigating this issue and working with Tebra to ensure all reports will be processed as quickly as possible. Please hold on uploading reports as this will cause further delays in the processing.
May 15, 09:09 EDT
Resolved -
All backlogged requests have been completed. All new requests are processing at the expected rate.
May 8, 13:24 EDT
Monitoring -
Tebra uploads have begun to be processed and will be completed in the order they were submitted. It may take several hours to overnight for all requests to be processed. We will continue to monitor the queue.
May 7, 19:10 EDT
Investigating -
We have received several reports of Billing Export uploads to Tebra remaining unprocessed and in the "In Progress" status since yesterday. We are investigating this issue and working with Tebra to ensure all reports will be processed as quickly as possible. Please do not reupload reports as this will cause further delays in the processing.
May 7, 10:05 EDT
